Return Policy

At resinfringe, we want you to feel confident about your purchase. We offer free returns and refunds within 30 days after your order has been delivered.

30-Day Free Returns

You may request a return within 30 days of delivery. Eligible returns include free return shipping, and no restocking fee will be charged.

To qualify for a return, the boots must:

• Be unworn, unused, and in their original condition.
• Have been tried on only on a clean, indoor surface.
• Show no creasing, scratches, stains, odors, sole wear, pet hair, or other signs of use.
• Include the original shoebox, tags, accessories, and packaging.
• Be accompanied by valid proof of purchase.

Please do not attach shipping labels, tape, or markings directly to the original shoebox.

How to Request a Return

Email chaarmicisamwilk1981@outlook.com within 30 days of delivery. Include your order details and the reason for the return.

After your request has been approved, return instructions and a prepaid return shipping label will be sent to you by email. Returns sent without following the provided instructions may be delayed.

Refunds

Once the returned item has been received and inspected, an approved refund will be issued to the original payment method within 10 business days.

The refund will include the full amount paid for the returned item. Standard original shipping charges, if any, will also be refunded. Expedited shipping upgrades are not refundable unless the item was damaged, defective, incorrect, or otherwise required by applicable law.

Banks and payment providers may require additional processing time before the refund appears in your account.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If the boots are damaged, defective, or different from what you ordered, contact chaarmicisamwilk1981@outlook.com as soon as possible.

Depending on the circumstances and product availability, an eligible item may be replaced, exchanged, or fully refunded at no additional cost.

Exchanges

Exchanges are subject to product and size availability. Contact customer support within 30 days of delivery to request an exchange.

If the requested replacement is unavailable, a full refund may be issued after the returned item has been received and approved.

Order Cancellations

Cancellation requests should be submitted as soon as possible. An order cannot be cancelled after it has been processed or shipped. Once delivered, it may be returned under this policy.

Consumer Rights

This policy applies to all orders and does not limit any non-waivable rights available under applicable consumer protection laws.